Returns and Refunds

At FleuriSkin, we strive for your satisfaction! Our Returns and Refunds policy ensures a smooth experience:

• Eligibility: We accept returns within 7 days of delivery if the product is unopened, unused, and in original packaging.
• Process: Contact us at [care@fleuriskin.com] with your order number and reason for return. We’ll provide a return label or instructions.
• Refund: Upon receiving and inspecting the returned item, we’ll process your refund, deducting the original shipping charges from the order value. Refunds will be credited to your original payment method within 7-10 business days.
• Exceptions: Products damaged due to misuse or beyond the 7-day window are not eligible.
• Shipping Costs: Return shipping is your responsibility; deducted charges cover initial delivery costs.
• Contact: For queries, reach out to [care@fleuriskin.com].

We aim to make this process hassle-free—thank you for choosing FleuriSkin! 🌿